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TERMS & CONDITIONS
Terms & Conditions
Welcome to BearGears (“we,” “our,” or “us”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.
General
These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or making a purchase, you agree to these Terms. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing or using this website, you confirm that:
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You are at least 18 years old or have parental/guardian consent.
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You agree to comply with all applicable laws and these Terms.
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You accept responsibility for all actions taken under your account.
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting.
2. Product Descriptions & Condition Grading
All products are described accurately to reflect their condition and functionality. Each listing specifies whether an item is:
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New – Factory-sealed, unused.
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Open Box – Packaging opened for inspection; unused or lightly handled.
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Refurbished – Professionally restored to full working condition; may show light wear.
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Used / Pre-Owned – Fully functional with visible signs of use.
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For Parts / Not Working – Sold for repair or parts only.
Actual product appearance may vary slightly due to refurbishing processes or batch variations.
3. Testing & Quality Control
All refurbished or used products undergo:
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Diagnostic testing for functionality and safety
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Cosmetic inspection
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Cleaning and sanitization
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Verification of essential accessories
Products are only listed for sale if they meet operational standards. Labels or “QC Passed” markings indicate internal testing, not a manufacturer warranty.
4. Pricing, Orders & Payment
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All prices are in U.S. Dollars (USD).
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Prices and promotions may change at any time without notice.
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Accepted payment methods include credit/debit cards, PayPal, and other secure processors shown at checkout.
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Orders may be canceled or refunded in cases of fraud, stock errors, or payment issues.
A purchase contract is considered valid once payment is successfully processed.
5. Shipping & Delivery
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Orders are shipped via standard carriers (e.g., UPS, FedEx, USPS).
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Estimated delivery dates are not guaranteed and depend on carrier performance.
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Once an order is handed to the carrier, risk of loss transfers to the buyer.
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We are not responsible for carrier delays or damages during transit, but we may assist in filing a carrier claim.
Local pickup (if available) must be completed within the stated timeframe after purchase.
6. Returns & Refunds
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Returns must be requested within 30 days of delivery unless otherwise noted.
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Returned items must be in the same condition as received, with all original parts and packaging.
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Refunds are processed after inspection and may be subject to a restocking fee (up to 15%) for non-defective returns.
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Shipping costs are non-refundable, except for cases of fulfillment errors.
Non-returnable items include:
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Consumables (batteries, filters, fluids)
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Clearance, liquidation, or “as-is” items
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Products showing signs of misuse or modification
7. Limited Warranty
Unless stated otherwise:
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Refurbished or tested products include a 30-day limited functionality warranty.
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This covers hardware issues under normal use.
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The warranty does not cover accidental damage, improper use, software issues, or normal wear and tear.
Replacements or refunds will be offered at our discretion after evaluation.
8. Customer Responsibilities
Customers agree to:
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Verify product compatibility before purchasing.
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Use all products safely and in accordance with manufacturer instructions.
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Comply with local regulations when using electric mobility or powered equipment.
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Not misrepresent product condition when reselling.
9. Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for indirect, incidental, or consequential damages (including data loss or lost profits).
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Total liability shall not exceed the original purchase price of the product.
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We are not responsible for damages caused by misuse, unauthorized modification, or third-party components.
Some jurisdictions may not allow these limitations; if so, they apply only to the extent permitted by law.
10. Intellectual Property
All website content, including text, images, logos, and layout, is protected under copyright and trademark law.
No material may be copied, reproduced, or distributed without written consent.
11. Privacy & Data Protection
We value your privacy. Personal information collected through this website is used solely for order processing, communication, and support.
Payment information is handled securely through encrypted third-party processors.
Please refer to our Privacy Policy for full details.
12. Indemnification
You agree to indemnify and hold harmless this website, its owners, employees, and affiliates from any claims or damages arising from:
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Violation of these Terms
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Misuse of products
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Violation of laws or third-party rights
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
All disputes shall be resolved in the courts of Harris County, Texas, unless otherwise required by law.
Before pursuing legal action, both parties agree to attempt informal resolution.
14. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, shipping disruptions, or government restrictions.
15. Severability
If any section of these Terms is found unenforceable, the remaining
16. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Return Policy, represent the entire agreement between the user and the website, superseding all prior agreements or communications.